You Can't Put a Price on Efficiency *

* Ok, we did, but it's a really good one

Account Manager

Operations | Remote working | Any location, USA

Background

Ziflow’s mission is to be the company that leads the market for online proofing by delivering an unparalleled experience for our employees and customers. The Ziflow executive team have deep experience building and growing SaaS products for the marketing sector. They have successfully built software development and business operations teams in Poland, South Africa, and the United States.

This is a full-time, remote role. We believe strongly in work/life balance and encourage everyone to stay fresh and creative.

Our mantra is “Fast & Focused”. As a start-up we need to move quickly to capitalize on market opportunities, uncovering new channels for growth as efficiently as possible. We maintain a focus on solving a small number of customer problems well rather than trying to do too much.

The Role
  • Proactively own and manage a portfolio of paying accounts and be their primary sponsor and point of contact at Ziflow.
  • Become an expert on the Ziflow platform, with a deep understanding of our capabilities.
  • Possess a comprehensive understanding of Ziflow’s value propositions and connect that knowledge directly to customer ROI.
  • Partake in the initial implementation and onboarding process in collaboration with the Customer Success Manager.
  • Build and identify opportunity signals and drive expansion opportunities through up-sells, cross-sells, etc.
  • Identify renewal risk and (in collaboration with the CSM) define and execute strategy to mitigate risk.
Qualifications Required:
  • 3+ years of B2B SaaS account management experience working with medium and large (enterprise) accounts.
  • Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting.
  • Ability to partner with executive leadership teams.

Join Us today!