FAQ: Supported Web Browsers

    Desktops and laptops

    Ziflow supports the following browsers. For the best experience, please make sure that your browser is up to date. Other browsers not listed here or older versions of supported browsers aren't guaranteed to support all features.

    • Chrome
    • Firefox
    • Edge
    • Safari - Please note that Safari does not support browser extension which is required to take screenshots when making comments on Rich Media and Live Website proofs.

    Rich Media & Live website Proofing

    For the best experience when reviewing Rich Media and Live Website proofs, please install our browser extension.

    Safari does not currently support extensions, but reviewers may still review Rich Media and Live Website proofs in this browser. The only limitation is that comments will not show a screenshot of where the annotation was made.

    Tablets and Phones 

    Ziflow does not require an app to create, manage or review proofs. The following mobile browsers are supported:

    • Android: Chrome
    • iOs (Apple): Chrome & Safari

    Please note that browser extensions are not yet supported by mobile browsers and Rich Media, and Live website proofing will function similarly to Desktops without the browser extensions.

    Troubleshooting

    If you have any issues, please ensure the following:

    • Your browser is up to date.
    • All adblockers are disabled or whitelist all Ziflow domains.