FAQ: Why is my live website proof not loading correctly in the viewer?

    The Ziflow proof viewer is hosted securely (HTTPS). To support "non-secure" sites (HTTP), we load them using our own proxy servers since the browsers don't allow mixed content (secure and non-secure) to be loaded at the same time.

    If the non-secure site contains any direct links to other non-secure content, the browser will load this directly and it will not be proxied via our servers. In this case the browser will block the content and your site may not load correctly. There are two ways to fix this:

    1. All links should use relative paths instead of absolute paths.
    2. Change links in the web page from absolute to relative paths. You can either do this by editing your original website or you can let Ziflow attempt to do this automatically when loading the website:
      1. Go to Manage Account > Proofing Settings > Proof Viewer > Other options and activate "Live websites: URL rewriting"
    Viewing live webpages/Rich Media files with iframe embedded:
    Due to our security policy we don't allow viewing live websites and/or rich media files which include iframe with following attributes:
    • allow-modals
    • allow-orientation-lock
    • allow-pointer-lock
    • allow-popups
    • allow-popups-to-escape-sandbox
    • allow-presentation
    • allow-same-origin
    • allow-top-navigation
    • allow-top-navigation-by-user-activation