How To - Understand Ziflow user roles and rights

    Summary: It is vital to understand how Ziflow user roles work and what rights will be granted for each option. There are three available roles inside the Ziflow application and each role has it’s own rights - however, it is worth noting that you can grant multiple roles to the same user.

    Available for: Roles management assignment is only available to the Ziflow Admins. Once your role has been assigned by the Admin you will have the permissions dictated by the role/s you have been assigned.

    Account Owner Role: The Account Owner role is unique to the user who subscribed to Ziflow.

    This role gives the user all 3 permissions listed in the table below. You cannot assign the “Team Owner” role to another user but you are able to grant users more than one role from the table below.  “Account Owner” status may be transferred to another user only by contacting Ziflow support team.

    If you grant a user the rights to be a “User, Billing &  Admin” then they will effectively have full permissions inside Ziflow to match that of the Account Owner.

    You can have any combination you wish eg. a “User” and “Billing” role can be assigned to a Ziflow user.

    Use the table below to determine what user permissions you wish to grant to your registered Ziflow users.

    User Permission Table:







    Edit personal profile information

    Connect to Cloud Storage or Applications

    Purchase or change editions

    Upgrade/downgrade the number of users in the system

    Manage Ziflow users (change user roles, edit profiles)

    View invited guests/users profiles


    View, add and admin all guest contacts, perform actions and bulk actions

    Invite & delete users

    Invite guests

    Edit the branding panel and domain

    Configure SSO settings






    Access the billing window

    View and collect invoices

    Edit payment details


    Receives all system emails regarding billing and edition upgrades






    Create, edit and manage their own proofs

    View, comment, add reviewers of all team members proofs (even if not invited in the proof)

    View proof details in Proof Viewer

    See entire proof workflow

    Compare proof versions

    Change proof settings: name, folder, owner, settings

    Delete proofs and versions (even if not invited in the proof)

    Delete and restore other reviewers comments

    Delete and restore own comments

    Lock/Unlock proof or versions (even if not invited in the proof)

    Add/Edit/ Delete stage

    Lock/Unlock stage


    Archive/Unarchive proofs

    Change other reviewers decision

    Export comments to PDF

    Create folders and private folders

    (*Business plan or above only)

    View, edit and delete other users private folders


    Create and manage own review groups

    View, edit and delete other users review groups

    View public comments from the same stage and other stages

    View private comments from the same stage

     View private comments from other stages

    Change own email notification preferences - in Proof Viewer

    Download original file - if enabled on proof

    View proof custom properties

    Add/Edit/Delete custom properties






    *Create, edit and manage their own flows  (*Business plan or above only)

    View, edit and delete other team members flows

    Supporting Material: