Using @mentions When Commenting on Proof in Proof Viewer

    Summary: @mentions are an easy way to draw someone's attention to a conversation or message.

    Available for: Any reviewer with "comment" permissions on all Ziflow editions.

    Where is the feature accessible? @mentions can be used when adding comments or replies within the Proof Viewer.

    How Does It Work?

    Once you use the "@" sign, a dropdown menu will appear with a list of all the reviewers within that stage. Select the reviewer by clicking on their name to confirm your selection.

    How can reviewers be allowed to @mention anyone on a proof? 

    If you want to let reviewers @mention all reviewers on the proof regardless of what stage they are in, the Ziflow Admin must enable this setting in Settings > Proofing settings > General.

    at mention reviewers


    Can I allow all contacts to be mentioned?

    Yes, there is a special account setting that allows all contacts to be listed when using @mentions. It is located under Settings > Proofing Settings > General.

    Available for: users on our Business and Enterprise plans. 

    at mention all users

    When the above option is enabled, and you use @mentions when commenting, you will be able to see who is not added as a reviewer on the proof.

    not on the proof

    When you @mention someone who is not added to the review process, you will be asked to share the proof with them and assign them to the chosen stage.

    not on the proof - share the proof pop up

    What happens after @mentions are used in a comment/reply?

    Once a reviewer uses @mentions to draw another reviewer's attention, Ziflow sends an email containing comment/reply text and proof details.

    at mention notification

    Additional Information:

    • If the comment is edited, all @mentioned reviewers will receive an email.

    Supporting Material: