At Ziflow, customer success isn’t an outcome, it’s part of the onboarding experience. Our onboarding and support plans are designed to meet your team’s specific needs, combining expert guidance, tailored training, and workflow consultation to help you go from implementation to impact faster. 

With Ziflow Academy, self-guided learning resources, and access to a dedicated Customer Success Manager (depending on your plan), your team will have everything it needs to unlock the full value of collaborative proofing.

What can your team expect?

Accelerated time to value – Start proofing faster and deliver results sooner.

Stronger team adoption – Empower every team member with the training they need.

Lasting process improvements – Build scalable workflows that grow with your business.

Depending on your onboarding package, your dedicated Customer Success Manager will:

• Review your current review and approval process and recommend scalable improvements
• Provide hands-on training for system Admins, key users, and reviewers
• Help build workflow templates and automated routing for your most common use cases
• Ensure your team is confident and ready to use Ziflow across projects and formats

By the end of your onboarding program, your team will know how to:

• Automate and streamline complex review workflows
• Create and manage multi-stage proofing processes
• Improve creative turnaround times with better collaboration and feedback
• Manage users, permissions, and account settings with confidence